Delivery and shipping

All information around shipping is available on our shipping policy page.

We currently offer one shipping option: our standard delivery service. At the moment, we don't have an express delivery option available. If you require express shipping, please get in touch with the following link [Contact us], and we'll do our best to accommodate your request.

Orders are typically shipped within 24 hours.

Yes, we offer free shipping on orders over 150 euros.

Yes, you can track your order. Once your order is shipped, you'll receive an email with your tracking ID from us (that we got from our courier service).

This allows you to follow your package's journey until it reaches your doorstep.

We can send packages to a PO box, but our courier delivers the package to a PostNL point. The recipient will then receive a card in their mailbox with the address of the PostNL point where they can collect the mail. To be sure, the courier also asks to identify.

Yes, we do! We ship to over 130 countries worldwide. So, no matter where you are, you can enjoy our vintage football shirts.

We take great care in packing your football shirts to ensure they arrive safely. We use great quality shipping boxes to safeguard your order. Our goal is to make sure your shirts arrive in perfect condition, ready to be enjoyed.

Yes, we offer shipping insurance for your peace of mind. We want to ensure that your order arrives safely and securely.

If your order is delayed or lost, please don't hesitate to contact us through the following link: [Contact Us]. We'll do our best to assist you and resolve any issues as quickly as possible. Your satisfaction is our top priority.

For international orders, custom fees are typically the responsibility of the customer. These fees can vary depending on the destination country's customs regulations.

We recommend checking with your local customs office to understand any potential fees that may apply to your order.

Yes, you can change your shipping address after placing an order, but only if you do so before your order is shipped out.

Please reach out to us as soon as possible through the following link to update your shipping address: [Contact us].

No, a signature is not required upon delivery for orders from First11shirts.

No, we do not offer gift wrapping or personal messages with orders. However, rest assured
that your package will be discreetly packaged, ensuring that the contents remain confidential until you open them.

While our packages do include a First11 sticker for branding purposes, if you prefer that we omit this sticker, please let us know by clicking on this link [Contact us].