Frequently Asked
Yes, all the shirts that hit our website are 100% authentic. Every shirt that is being sold has gone through a scanning process by our professionals to ensure authenticity.
Yes, all orders are dispatched within 24 hours upon purchase. All orders before 16:00 PM Amsterdam Time are shipped the same day, which means domestic orders normally receive their package the next day.
Returns for domestic orders are free (NL), however international returns are paid for by the customer.
Yes you can! If you wish to have a player on the back of one of your own shirts or one of our shirts, please send us a direct message on instagram. We will check what is possible and send you the price list for our heat preess service.
We are currently aiming to do 2 drops a month, of 150+ new football shirts. Follow our instagram to stay up to date on all drops & events.
When you start collecting vintage football shirts, it can be difficult to distinguish an official shirt from a fake. Luckely for you, we've written an easy guide to understand how shirt authentication works.
First11 has an office in Almelo, The Netherlands. If you wish to visit our office to view shirts you can send us a direct message on instagram or send us an email.
As of yet, we do not have a physical store. Although, we aim to be present with our shirts at many events. In February '25 we were in Amsterdam and in March '25 we stood in Brussel. Follow our instagram to stay up to date on all new events.
With many different shirts from multiple brands and several decades, not every shirt fits regular. We have provided a size guide which provide the regular measurements for shirts from different era's. If you are still unsure about the fit, you can always email us about the measurements of a shirt.
We recommend to wash all football shirts by hand. In our experience, this gives the football shirt the longest lifetime. Using a washing machine is possible at 30 degrees Celcius, but tends to damage printed name sets & sponsors much faster, so use at your own risk.
If your discount code doesn't work, it may be possible that the event has already ended, or the code has reached the end of its timeline. The discount code you receive for signing up to our newsletter is active for 1 month. If your discount code does not work for any other reason, please contact us.